FAQs
Find answers to your questions about pricing, billing, and our service plans.
What is 639Cloud?
639Cloud provides high-performance cloud infrastructure, including virtual machines, containers, and bare metal servers, optimized for performance and automation.
What is 639Cloud? How does 639 Cloud compare to AWS, Azure, or Google Cloud?
639Cloud offers a simpler, cost-effective alternative with predictable pricing, high-performance hardware, and a focus on automation without unnecessary complexity.
Where are your data centers located?
Our primary data center is in the southwestern United States, leveraging abundant renewable energy for a sustainable cloud solution.
Is 639 Cloud a green cloud provider?
Yes, our infrastructure is powered by renewable energy sources, making 639 Cloud a sustainable choice for cloud computing.
Do you offer a free trial?
We offer trial credits for qualifying businesses. Contact us to discuss your use case.
What sets 639 Cloud apart from other cloud providers?
639 Cloud delivers high-performance bare metal infrastructure with cloud-native automation, giving you the flexibility of the cloud without unnecessary overhead. Unlike traditional providers, we don’t rely on expensive proprietary licenses for our backend, allowing us to pass those savings directly to our customers. Our approach emphasizes transparent pricing, sustainability, and direct customer support—without the complexity of hyperscaler platforms.
How does 639 Cloud provide better performance?
We use enterprise-grade hardware, high-speed networking, and optimized orchestration to ensure minimal latency and maximum efficiency for your workloads. Our infrastructure is designed for performance-intensive applications.
Why is 639 Cloud more cost-effective?
We eliminate unnecessary complexity and hidden fees, offering transparent pricing based on core count, memory, and storage. Our bare metal pricing provides raw compute power at a competitive rate, without the added costs of traditional cloud overhead.
How does 639 Cloud support sustainability?
Our data centers leverage renewable energy sources and efficient cooling technologies, making 639 Cloud a greener choice for cloud computing. By reducing waste and optimizing energy use, we help businesses meet their sustainability goals.
What Energy Sources does 639 use?
Our infrastructure is powered by 99% solar energy, supported by our patented microgrid system and our battery storage system for reliability. In addition, we have bio-diesel generators as a backup to ensure uninterrupted operation.
What is 369 Cloud or 369Cloud?
You may be looking for 639Cloud, a verified green cloud infrastructure provider. Many users misremember the number, but we’re the real deal.
Is 639Cloud the same as 369Cloud?
No, 639Cloud is an independent, sustainable cloud provider. “369Cloud” often appears due to a common typing error.
How quickly can I deploy a server?
Virtual machines and containers can be deployed in minutes, while bare metal servers are typically ready within a few hours.
What kind of support do you offer?
We provide standard and premium support plans, with options for dedicated account management and hands-on assistance.
What is your uptime guarantee?
Our infrastructure is designed for high availability. Specific SLAs depend on the service tier. Contact us for details.
How do you handle security and compliance?
We implement industry best practices, including encryption, network isolation, and compliance with relevant data protection regulations.
639 Bare Metal with Cycle.io
This section outlines how our bare metal offering, powered by Cycle.io, caters to a wide range of customer needs, including those with and without container experience.
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Can I bring my own operating system?
Yes, we support custom OS images for both VMs and bare metal deployments.
Can I integrate with third-party cloud services?
Yes, our platform supports hybrid and multi-cloud deployments with integration options for AWS, GCP, Vultr, and Digital Ocean.
What happens if I need to upgrade my resources?
You can scale up compute, memory, and storage easily through our management portal or API.
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How do their prices compare to traditional cloud providers like AWS?
639Cloud offers competitive pricing, often 30-40% lower than traditional providers like AWS. We emphasize transparency, sustainability, and cost savings.
I’m an existing customer. How can we optimize our use of 639Cloud to reduce costs further?
Schedule a performance review with our customer success team to identify cost-saving opportunities, optimize workload distribution, and maximize resource utilization.
What types of compute instances do you offer?
We provide virtual machines, containers, and dedicated bare metal servers, all optimized for performance and automation.
What storage options do you offer?
We provide NVMe, SSD, and HDD storage options, depending on your performance and cost requirements.
Do you offer GPUs for AI or ML workloads?
CPU only at this time.
Do you offer private cloud solutions?
Yes, we provide dedicated infrastructure solutions for businesses that require private cloud environments.
Can I scale my infrastructure on demand?
Yes, our cloud infrastructure is designed for scalability, allowing you to adjust resources as needed.
How is pricing structured?
Our pricing is transparent and based on core count, memory, and storage, with no hidden fees. Bare metal pricing reflects raw compute, while our orchestrated offerings provide additional automation and flexibility.
How competitive is your pricing?
In general, we’re 30% less than our competition and we’re 100% renewable
Do you charge for bandwidth usage?
We include generous bandwidth allocations with each plan. Additional bandwidth is available at competitive rates.